Returns & Exchanges
At Vibit, we want you to love your new wardrobe additions, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your fit isn't quite right, we're here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed state.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.